TechCrunch+ roundup: AI ethics investor survey, B2B SaaS KPIs, do not frown on down rounds

Buyers have raised expectations round SaaS profitability and progress for the reason that downturn started.
Consequently, it’s much more necessary for founders to have a agency deal with on the important thing metrics VCs are more likely to contemplate earlier than saying “sure” or “no.”
In his newest TC+ article, Paris Heymann (companion, Index Ventures), shares formulation for calculating Gross Greenback Retention and Web Greenback Retention, two KPIs that present deep insights into the well being of your online business. For context, he additionally included GDR and NDR benchmarks for enterprise and SMB.
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“Predictable companies are extra sturdy, simpler to handle, and sometimes rewarded with larger valuations than unpredictable ones,” writes Heymann.
Relying available on the market, touchdown a brand new buyer may be 5-25 occasions costlier than retaining an current one.
Bearing that in thoughts, itemizing extra logos in your buyer web page isn’t simply good for morale: it additionally creates “elevated conviction round investing to gas future progress.”
Thanks for studying,
Walter Thompson
Editorial Supervisor, TechCrunch+
@yourprotagonist
Down rounds are a ‘ticket to strive once more,’ says founder who raised 3 in a row

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Simply as a rising tide lifts all boats, a sustained drought is an train in humility for yacht homeowners and kayakers alike.
In accordance with Carta, “the variety of down rounds had practically quadrupled in Q1 2023 in comparison with the identical time final yr,” writes Rebecca Szkutak.
With valuations falling, founders who settle for down rounds now not have the taint of failure, mentioned Russ Wilcox, a companion at Pillar VC.
“While you set a $700 million valuation, it seems to be such as you’re successful someway and also you’re not being diluted, however truly, you simply raised the bar so excessive,” he mentioned.
4 buyers clarify why AI ethics can’t be an afterthought

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As a result of AI requires human enter, it’s inherently prone to bias.
Given its potential to remodel so many points of how we work and reside, “some onus lies on buyers to ensure these new applied sciences are being constructed by founders with ethics in thoughts,” writes Dominic-Madori Davis.
She interviewed 4 buyers to get their ideas on empathy, constructing equitable programs and “how founders may be inspired to suppose extra about… doing the suitable factor.”
- Alexis Alston, principal, Lightship Capital
- Justyn Hornor, angel investor and serial founder
- Deep Nishar, managing director, Common Catalyst
- Henri Pierre-Jacques, co-founder and managing companion, Harlem Capital
Pitch Deck Teardown: The Good Pitch Deck

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In his newest outing, Haje Jan Kamps revisited a seed deck he lined final yr by Supliful to see the way it is likely to be improved.
“Okay, we didn’t fairly get it 100% excellent,” he writes. “There are nonetheless some points, and on this put up, we are going to take them aside to be taught what could possibly be improved and the way we’d try this.”
Slides 1-5 are in entrance of the paywall:
- Cowl
- Traction
- Abstract
- Downside
- What makes a terrific CPG model
- Resolution
- Product
- Case examine
- Enterprise mannequin
- Market
- Predicate companies
- Competitor
- Testimonial
- Crew
- Ask
- Working plan
- Closing
Ask Sophie: Will I be allowed into the U.S. if my passport expires in 5 months?

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Expensive Sophie,
I based a startup in Zimbabwe just a few years in the past. I deliberate to go to the US for the primary time subsequent month to take a look at the market and utilized for a customer visa.
I’m planning to remain within the U.S. for a few months, however I simply realized that my passport expires in September. I perceive that I must have a minimum of six months left on my passport with a purpose to journey to the US.
Is that (nonetheless) true? Do I must delay my journey?
— Hopeful in Harare
Have seed offers come again right down to earth? It’s arduous to inform.

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There’s statistical knowledge, after which there’s anecdotal proof.
In accordance with PitchBook and Carta, median seed-stage pre-money valuations and deal sizes grew between This autumn 2022 and Q1 2023, despite the fact that it “was the slowest interval for seed offers in 10 quarters,” studies Rebecca Szkutak.
On the similar time, “a number of seed buyers have instructed TechCrunch+ they’ve seen a drop in outreach for seed offers and have seen valuations soften.”
This week on Fairness

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On Wednesday’s Equity episode, Natasha Mascarenhas interviewed ClassDojo founder Sam Chaudhary and Chris Farmer, the founder and CEO of SignalFire, a enterprise agency that just lately introduced a $900 million fund.
Subjects they mentioned embrace:
- What an outsider benefit seems to be like in startups
- Why ClassDojo doesn’t see itself as an edtech firm
- How Sam landed early traction with a difficult-to-capture client
New episodes drop at 7:00 a.m. PT each Monday, Wednesday and Friday: subscribe on Apple Podcasts, Overcast or Spotify.
Down rounds are prevailing as energy shifts to VCs once more

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My sizzling tackle down rounds: when you think about the choice, they’re simply high quality.
Cheap folks can agree that startup valuations have been overvalued for years. I’m not an economist, however this appears extra like a market correction than the beginning of a bleak winter.
Even so, Alex Wilhelm studies that down rounds “accounted for practically one-fifth of all enterprise investments Carta noticed within the first quarter.”
“I don’t see any motive for this development to immediately arrest, not to mention reverse,” he writes.